Interface: 511NY - Traveler Web-Enabled Devices

Information Flow Definitions

trip confirmation (Existing) Selected Comm Solution

Acknowledgement by the driver/traveler of acceptance of a trip plan with associated personal and payment information required to confirm reservations. Conversely, this flow may also reject the proposed trip plan. Confirmations include the selected route and subsequent trip confirmation messages will be issued for route changes.

trip feedback (Existing) Selected Comm Solution

Information provided during or at the conclusion of a trip that supports performance monitoring and system optimization. Information provided may include a record of the trip including HOV/HOT lane usage and user provided feedback at the conclusion of the trip.

trip plan (Existing) Selected Comm Solution

A travel itinerary covering single or multimodal travel. The itinerary identifies a route and associated traveler information and instructions identifying recommended trip modes (including indoor and outdoor wayfinding) and transfer information, ride sharing options, and transit and parking reservation information. This flow also includes intermediate information that is provided as the trip plan is interactively created, including identification of alternatives, requests for additional information as well as amenities along the trip.

trip request (Existing) Selected Comm Solution

Request for trip planning services that identifies the trip origin, destination(s), timing, preferences, and constraints. The request may also include the requestor's location or a request for transit and parking reservations, electric charging station access, and ridesharing options associated with the trip. The trip request also covers requests to revise a previously planned trip and interim updates that are provided as the trip is interactively planned.

user profile (Existing) Selected Comm Solution

Information provided to register for a travel service and create a user account. The provided information includes personal identification, traveler preferences (e.g., travel mode, micro-mobility options, accessibility needs, and assistance needs), priorities for the preferences, device information, a user ID and password, and information to support payment transactions, if applicable.