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UCAT Dispatch Facility

Status: Existing

Description

The Ulster County Dispatch Facility is responsible for dispatching and monitoring transit vehicles.

Stakeholders

StakeholderRoleRole Status
Ulster County Area Transit (UCAT)OwnsExisting

Physical Objects

Transportation Information Center
Transit Management Center
Emergency Management Center

Functional Objects

Functional ObjectDescriptionUser Defined
Emergency Notification Support'Emergency Notification Support' receives emergency notification messages from vehicles or personal handheld devices, determines an appropriate response, and either uses internal resources or contacts a local agency to provide that response. The nature of the emergency is determined based on the information in the received message as well as other inputs. This object effectively serves as an interface between automated collision notification systems and the local public safety answering point for messages that require a public safety response. This capability depends on an up-to-date registry of public safety answering points/response agencies by coverage area, the type of emergency, and hours of service.False
Emergency Secure Area Sensor Management'Emergency Secure Area Sensor Management' manages sensors that monitor secure areas in the transportation system, processes the collected data, performs threat analysis in which data is correlated with other sensor, surveillance, and advisory inputs, and then disseminates resultant threat information to emergency personnel and other agencies. In response to identified threats, the operator may request activation of barrier and safeguard systems to preclude an incident, control access during and after an incident or mitigate impact of an incident. The sensors may be in secure areas frequented by travelers (i.e., transit stops, transit stations, rest areas, park and ride lots, modal interchange facilities, on-board a transit vehicle, etc.) or around transportation infrastructure such as bridges, tunnels and transit railways or guideways. The types of sensors include acoustic, threat (e.g. chemical agent, toxic industrial chemical, biological, explosives, and radiological sensors), infrastructure condition and integrity, motion and object sensors.False
Emergency Secure Area Surveillance'Emergency Secure Area Surveillance' monitors surveillance inputs from secure areas in the transportation system. The surveillance may be of secure areas frequented by travelers (i.e., transit stops, transit stations, rest areas, park and ride lots, modal interchange facilities, on-board a transit vehicle, etc.) or around transportation infrastructure such as bridges, tunnels and transit railways or guideways. It provides both video and audio surveillance information to emergency personnel and automatically alerts emergency personnel of potential incidents.False
TIC Traveler Information Broadcast'TIC Traveler Information Broadcast' disseminates traveler information including traffic and road conditions, incident information, maintenance and construction information, event information, transit information, parking information, and weather information. The same information is broadcast to all equipped traveler interface systems and vehicles.False
Transit Center Data Collection'Transit Center Data Collection' collects and stores transit information that is collected in the course of transit operations performed by the Transit Management Center. This data can be used directly by operations personnel or it can be made available to other data users and archives in the region.False
Transit Center Fare Management'Transit Center Fare Management' manages fare collection and passenger load management at the transit center. It provides the back office functions that support transit fare collection, supporting payment reconciliation with links to financial institutions and enforcement agencies for fare violations. It collects data required to determine accurate ridership levels, establish fares, and distribute fare information. It loads fare data into the vehicle prior to the beginning of normal operations and unloads fare collection data from the vehicle at the close out of normal operations. It manages allow/block lists and performs token validation.False
Transit Center Fixed-Route Operations'Transit Center Fixed-Route Operations' manages fixed route transit operations. It supports creation of schedules, blocks and runs for fixed and flexible route transit services. It allows fixed-route and flexible-route transit services to disseminate schedules and automatically updates customer service operator systems with the most current schedule information. It also supports automated dispatch of transit vehicles. Current vehicle schedule adherence and optimum scenarios for schedule adjustment are also provided. It also receives and processes transit vehicle loading data.False
Transit Center Information Services'Transit Center Information Services' collects the latest available information for a transit service and makes it available to transit customers and to Transportation Information Centers for further distribution. Customers are provided information at transit stops and other public transportation areas before they embark and on-board the transit vehicle once they are en route. Information provided can include the latest available information on transit routes, schedules, transfer options, fares, real-time schedule adherence, current incidents, weather conditions, yellow pages, and special events. In addition to general service information, tailored information (e.g., itineraries) are provided to individual transit users.False
Transit Center Multi-Modal Coordination'Transit Center Multi-Modal Coordination' supports transit service coordination between transit properties and coordinates with other surface and air transportation modes. As part of service coordination, it shares schedule and trip information, as well as transit transfer cluster (a collection of stop points, stations, or terminals where transfers can be made conveniently) and transfer point information between Multimodal Transportation Service Providers, Transit Agencies, and ISPs. An interface to Traffic Management also supports demand management strategies.False
Transit Center Paratransit Operations'Transit Center Paratransit Operations' manages demand responsive transit services, including paratransit services. It supports planning and scheduling of these services, allowing paratransit and other demand response transit services to plan efficient routes and better estimate arrival times. It also supports automated dispatch of paratransit vehicles and tracks passenger pick-ups and drop-offs. Customer service operator systems are updated with the most current schedule information.False
Transit Center Passenger Counting'Transit Center Passenger Counting' receives and processes transit vehicle loading data using two-way communications from equipped transit vehicles.False
Transit Center Security'Transit Center Security' monitors transit vehicle operator or traveler activated alarms received from on-board a transit vehicle. It supports transit vehicle operator authentication and provides the capability to remotely disable a transit vehicle. It also includes the capability to alert operators and police to potential incidents identified by these security features.False
Transit Center Vehicle Tracking'Transit Center Vehicle Tracking' monitors transit vehicle location. The location information is collected via a data communication link between the transit vehicles and the transit center. The location information is presented to the transit operator on a digitized map of the transit service area. The location data may be used to determine real time schedule adherence and update the transit system's schedule in real-time. The real-time schedule information is disseminated to other information providers, which furnish the information to travelers.False
Transit Evacuation Support'Transit Evacuation Support' manages transit resources to support evacuation and subsequent reentry of a population in the vicinity of a disaster or other emergency. It supports coordination of regional evacuation plans, identifying the transit role in a regional evacuation and identifying transit resources that would be used. During an evacuation, it coordinates the use of transit and school bus fleets, supporting evacuation of those with special needs and the general population. Transit service and fare schedules are adjusted and updated service and fare information is made available through traveler information systems.False

Interfaces To

(View Context Diagram)

17A Data Archive
511NY
Map Update Provider
Media
Metro North Rail Operation Control Center
National Transit Database Data Archive
NYSDOT Region 8 HVTMC Transportation Management
NYSDOT Traffic Management Center
Trailways
UCAT Dispatch Facility Operators
UCAT ITS Field Equipment
UCAT Kiosks
UCAT Maintenance Facility
UCAT Mobile Application
UCAT Social Media
UCAT Vehicle Operators
UCAT Vehicles
UCAT Website
Ulster County Department of Public Works
Ulster County Emergency Services Department
Ulster County Executive
Ulster County Sheriff