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Contract Tow Program Expectations

VEHICLE MARKINGS

Rate signs shall be prominently displayed on the Tow Truck in a place where it is clearly visible to motorists without motorists having to step into the traffic lane to view them. In addition, all (this supersedes 17NYCRR 185.4(b) - which only refers to Leased trucks) Tow Trucks must have Contractor's name, address, and telephone number permanently affixed to each side of the truck.

RESPONSE TIME

Absent extraordinary circumstances, the Contractor will be on the scene of a reported disablement within 30 minutes of receipt of a call. Police logs will be monitored periodically to ensure compliance.

ON-BOARD EQUIPMENT

Every Tow Truck operating on Parkways must be minimally equipped as follows: